Terms of service

Last updated: 15 Jan 2026

Welcome to Soulara.
By accessing or using our website www.soulara.shop, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products & Services

  • We sell clothing and fashion-related products through our Shopify store.
  • Product images are for reference only; actual colors may slightly vary due to screen settings.
  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices are subject to change without notice.
  • Payments are processed securely through Shopify-approved payment gateways.
  • We are not responsible for payment failures caused by third-party gateways.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or limit quantities per order.
  • In case of cancellation, any payment received will be refunded as per our Return & Refund Policy.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to location or unforeseen circumstances.
  • We are not responsible for delays caused by courier partners or external factors.
  • Shipping details provided by you must be accurate.

6. Returns & Refunds

Our return policy includes:

  • Returns accepted within 14 days of delivery
  • Free return shipping
  • No restocking fee
  • No final sale items

For full details, please refer to our Return & Refund Policy page.

7. User Information

  • You agree to provide accurate and complete information during checkout.
  • You are responsible for maintaining the confidentiality of your account details.
  • Any misuse of your account is your responsibility.

8. Intellectual Property

  • All content on this website (logos, images, text, designs) is the property of Soulara.
  • You may not copy, reproduce, or distribute any content without written permission.

9. Third-Party Services

  • Our website may contain links or integrations with third-party services.
  • We are not responsible for the content, policies, or practices of third-party websites.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Use of our services is at your own risk.

11. Termination

We reserve the right to suspend or terminate access to our website if these Terms & Conditions are violated.

12. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be effective immediately once posted on the website.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Store Name: Soulara
Email: info@soulara.shop